Privacy Policy
Last Updated: March 3, 2026
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Up Up and Away Balloons ("The Site", "we," "our," or "us") respects your privacy and is committed to protecting any personal information you provide through our website.
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This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
We may collect the following information when you interact with our website:
• Name
• Email address
• Phone number
• Event details you provide through our contact or booking forms
• Website usage data (such as pages visited and time spent on the site)
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This information is collected when you:
• Fill out a contact or booking form
• Communicate with us through the website
• Browse our website
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Automatic Information We Collect​
When you visit our website, certain information about your device and browsing activity may be collected automatically. This may include:
• Web browser type and version
• IP address
• Time zone
• Cookie information
• Pages you visit on our website
• How you interact with the site (such as clicks or time spent on pages)
This information is collected automatically through technologies such as cookies, log files, and analytics tools provided through our website platform (Wix).
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We collect this information to:
• Ensure the website loads and functions properly for visitors
• Understand how users interact with our website
• Improve website performance and user experience
The information collected is generally used in an aggregated and anonymous form for analytics purposes.
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How We Use Your Information
We use the information you provide to:
• Respond to inquiries or booking requests
• Provide balloon design and event services
• Communicate about upcoming events or services
• Improve our website and customer experience
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We do not sell, rent, or trade your personal information to third parties.
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Website Analytics and Cookies
Our website may use cookies and analytics tools provided by Wix to understand how visitors use our website. These tools may collect anonymous information such as:
• Browser type
• Device type
• Pages visited
• Time spent on the website
This information helps us improve website functionality and performance.
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Third-Party Services
Our website is hosted on Wix, which may collect data as part of providing website hosting and analytics services. Their privacy practices are governed by Wix's privacy policy.
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Data Security
We take reasonable steps to protect the personal information you provide. However, no method of internet transmission is completely secure.
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Your Rights
You may request to review, update, or delete your personal information by contacting us directly.
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Contact Us
If you have questions about this Privacy Policy, please contact us at:
Up Up and Away